Sometimes finding the right words can be tricky.
I hope these slides will give you a feel for what an assertive conversation might sound like.
A wonderful resource in the area of communication is Marshall Rosenberg’s ‘Non-Violent Communication’. I bought a copy last year, and it has highlights all over it – the sign of an incredibly useful book!
If you have recent examples of assertive communication, I’d love to hear them.
Love Jen
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