This was totally unprompted, she had no idea what I was going to ask her. How amazing is it that the first thing she says is tone and softness of voice! This shows the impact of using a soothing tone …
This was totally unprompted, she had no idea what I was going to ask her. How amazing is it that the first thing she says is tone and softness of voice! This shows the impact of using a soothing tone …